Everything you need to know about our products, shipping, and policies.
We offer a curated selection of home decor items, artisan soy candles, natural skincare products, and thoughtfully assembled gift sets. Every product is handpicked for quality and craftsmanship.
Yes! Sustainability is at the core of our brand. Our candles use 100% natural soy wax, our skincare products feature botanical ingredients, and we use recyclable and biodegradable packaging wherever possible.
We offer free standard shipping on all orders over $75 within the continental United States. Orders under $75 ship for a flat rate of $5.99.
Standard shipping typically takes 5-7 business days. Expedited shipping (2-3 business days) is available at checkout for an additional fee.
We accept returns within 30 days of purchase for unused items in their original packaging. Please visit our Shipping & Returns page for full details.
Absolutely! We love working on custom orders and offer wholesale pricing for businesses. Please contact us at ads@alyanour-store.com to discuss your needs.
No, never. All of our skincare products are cruelty-free and are never tested on animals. We partner with producers who share our commitment to ethical practices.
Yes! You can visit us at 25908 Tournament Rd, Santa Clarita, CA 91355. Our store hours are Monday through Friday, 9 AM – 6 PM, and Saturday, 10 AM – 4 PM.
Once your order ships, you'll receive an email with a tracking number. You can use this number on the carrier's website to track your package in real time.
Yes! We offer complimentary gift wrapping on all orders. Simply select the gift wrap option at checkout and include a personalized message.
We're here to help! Reach out and we'll get back to you within 24 hours.
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